Citrix Administrator

Citrix Administrator

This position is 100% Onsite

Location: Northern VA area –Roslyn, Arlington, Alexandria.

    • Mark Center, 4800 Mark Center Drive, Alexandria, VA 22311.

RMantras is seeking an experienced Citrix Administrator to support the DISA Program.  This person should be a seasoned, self-motivated, professional with at least 10 years of hands-on engineering and administration experience in virtualized desktop environments support the federal government.

This position is in either Alexandria, VA, or Arlington, VA with occasional/situational travel.

Primary Responsibilities

  • Work to address End-user issues as Tier II ticket are escalated within ITSM.
  • Install patches and perform routine maintenance as required in support of security and O&M maintenance requirements.
  • Monitor environment for system anomalies and performed root cause analysis as required.
  • Document all changes to the test, operational and cloud environments in compliance with customer and DOD practices.
  • Implement Engineering Implementation Plans (EIPs) in support of change control process and system enhancements.
  • Maintaining and managing Citrix applications
  • Troubleshooting and fixing any technical issues related to Citrix applications
  • Managing Windows systems
  • Analyzing errors
  • Ensure smooth operations of the Citrix environment In Compliance with Customer SLA requirements.

Basic Qualifications

  • Bachelor’s Degree and 2-4 years of experience working operational Citrix environments. Additional years of Citrix experience considered in lieu of degree.
  • Must be DOD 8570 IAT II Certified.
  • Active TS/SCI with the ability to obtain and maintain a CI Poly

Required Experience

  • Skilled in all things related to Citrix and its many applications and solutions.
  • Knowledge of Microsoft server operating systems and environments
  • Strong IT skills
  • Experience in the operation of large Citrix infrastructures and server farms
  • Strong troubleshooting capabilities
  • Ability to analyze networks and system performance
  • Knowledge of solutions like AppSense, Cloud Gateway, App-V and Virtual Desktop Infrastructure
  • Strong analytical skills
  • Strong communication skills
  • Ability to work well in a team
  • Strong time management skills
  • Have working knowledge of Ansible and how to leverage to secure operating system, along with maintain CM baselines.
  • Working knowledge of AWS cloud environments.

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